STANDARDS

The written standard every visit works to.

Every Almanac visit follows a written standard: how we arrive, how we protect your home, how the work is done and how it is documented. It is the reason our technicians deliver the same result every time, and it is published here in full so you can hold us to it.

An entry hall with a drop cloth laid over the floor and shoe covers by the door

How a visit runs

Six things that are true of every visit, whether it is one job at a fixed price or a full day by the hour.

You know who is comingBefore the visit you receive your technician's name by text, and every technician carries Almanac identification.

We arrive within your scheduled windowIf anything affects the schedule, you hear from us before your window opens, never after it has closed. If we miss your window without calling first, the visit minimum is waived.

You need not be homeIf you would rather not be, a key or a code can be arranged in writing, and the service report tells you what was done.

Your house is protected before work startsFloors, surfaces and anything near the work are covered before a tool comes out.

We clean as we go, and again at the endYou should not be able to tell where we worked except that the thing is fixed.

We treat the house as yours, not a job siteQuiet, tidy, nothing moved without asking, and the price confirmed in writing before anything starts.

AFTER EVERY SERVICE

A written service report, for each service on your list

Every job gets its own report. It is your record of what was done, by whom, and the warranty that covers it.

SERVICE REPORTone per service

01Before and after photographs
02What was done, and anything you should know about it
03The technician's notes
04Who did the work
05The written 365-day workmanship warranty
06Up to three things we noticed while we were there, graded and priced, at no charge

Yours to keep, for your own records.

THE SMALL PRINT, IN LARGE PRINT

What holds the price

A published price is only worth something if you know what it assumes. Here is what it assumes, and the short list of things that stop the work and send us back to you for a new number, in writing, before anything continues.

The price holds when

The work is reachable without moving furniture, appliances or stored belongings
The existing construction is sound, with no hidden rot or damage behind the surface
Power and water are on and the area is clear
Materials are supplied, or are standard items on the truck
Your home is inside the service area

We stop and re-quote when

Opening up reveals damage that was not visible
The wall or frame will not hold a standard fastener
Access needs a ladder above the second story, scaffolding or a crawl space

The work pauses, you get a new number in writing, and nothing continues until you say yes.

$125Deposit to hold your visit. It comes off your bill. Move the visit 24 hours or more ahead and the deposit moves with it. Cancel 24 hours or more ahead and it is refunded in full; $50 comes back between 24 and 12 hours; nothing inside 12 hours.

$195The least a visit costs in labor. $125 for members. It is not a fee on top: your jobs count toward it.

One tripNo second minimum. Everything else on the list is charged at its listed price, in the same visit.

30%Buying charge on materials we buy for you, added to our receipted cost. 20% for members. Never less than $80 a visit ($60 for members). Before we buy any single item over $100, we check with you.

365 daysWorkmanship warranty, in writing. Read the warranty (PDF). If our work fails inside a year we come back and make it right.

On the daySmall items from our truck, such as screws, anchors and caulk, are billed at what they cost us plus 30% (20% for members), with no minimum. If something you were to supply is missing or does not fit on the day, you choose. We come back when you have it, as a new visit. Or we buy it then: the time away is billed at the hourly rate, in quarter hours, and the item at the receipt plus 30% (20% for members). A visit that cannot be finished because something you were to supply is missing is billed for the work done, with the visit minimum. The return is a new visit.

Plus tax where applicable. Read the terms →

THE WARRANTY

365-day workmanship warranty, in writing.

Every repair Almanac performs is warranted for a year. In writing, as a policy document, not a promise made at the door. Read the warranty (PDF). If our work fails inside a year we come back and make it right.

If we damage something in your home, we tell you the same day and repair or replace it at our cost.

WORKMANSHIP WARRANTY365 days

Covers

Any repair Almanac performed, for 365 days from the visit.

Does not cover

Materials you supplied
Work by a licensed contractor we arranged (their warranty applies)
Damage from another cause

To claim

Call or text (346) 882-8282. We answer within one business day and return within five. No charge and no visit minimum.

Yours to keep, for your own records.

Read the warranty (one page, PDF) →

What we arrange instead

Some work belongs to a licensed specialist. We do not pretend otherwise, and we do not hand you a phone book. We source the quotes, check the contractor, schedule the work, and keep the paperwork.

Roofing

Structural and foundation work

Gas of any kind

Heating and cooling beyond a filter change

Pest treatment

Sewer, septic, wells and pools

Almanac coordinates licensed electrical, plumbing, HVAC and gas work. It does not perform it, and it adds nothing to the contractor's price.

HOME CARE · BY THE VISIT

Something needs fixing

Sixty-two jobs with the price on the page. Pick what you need, see the cost before anyone comes, one visit clears the list.

See the prices and build a list →

MEMBERSHIP · BY THE YEAR

Take care of the whole house

It starts with a written record of every major system in your house, then seasonal visits, tasks completed at each one and coordinated trades.

See the memberships →